Collaborative inbox
Multiple agents, one conversation. Assign, comment, and resolve cases as a team.
One
conversation.
Your whole team
connected.
WhatsApp Attention Hub.
AI and people work on the same conversation to respond better, maintain continuity, and turn every contact into value.
www.upcima.ai
Complete history
without losing context
What it makes possible
Context-aware handoff
Hand off to the right person with the full conversation history.
Complete history
Keep a complete history of every interaction for follow-up and quality assurance.
More organization
Organized conversations, labels, notes, and activity for better management.
Ideal for
How it empowers your team
Faster
responses
AI and templates speed up responses so no one is left waiting.
Closer relationships
Human, personalized conversations that strengthen relationships.
More continuity
Nothing gets lost. Every conversation leaves history and value.
Strengthen your customer service
on WhatsApp.
More conversations. More sales. More results.
Fast implementation
Measurable results
Security and trust
Expert support